Many companies have sprung up that offer moving services. When it comes time for you to move, it is important for you to know who you are dealing with, what the costs are going to be, and if there are any variables (like weight and distance). Unfortunately, in the moving services industry, there are many ways to get cheated or feel cheated by an unscrupulous player. For our customers, we want you to understand the services we are providing and give you an opportunity to do the research, so what you see is what you get. Here are a few things you should always know about a moving services company before you hire them to move your valuables.
When hiring a moving service company, you should make sure you have a complete estimate in writing before engaging their services. This means when you hire us, we will come to the house and give you an estimate based on actuals, rather than hypotheticals. What this does is serve the best interest of both parties. As the person moving, you get a realistic idea of what the cost is going to be based on the stuff you have, not on some algorithm or estimate that could be wildly off. For us, as the moving services provider, we are able to see what needs to be moved and give you an estimate based on what it is going to cost with no unexpected surprises. Additionally, it is paramount that you get any estimates in writing so it can go into the agreement. We believe that once a price has been quoted, both sides are bound to it, and so providing a quote in writing is just par for the course.
Reputation is important in the moving services industry. People tend to go looking for a mover at the very last minute, and this often results in them hiring the wrong people based on good rankings on Google. When you are hiring someone to move your home and the things you cherish, it is important that you find out a little about them. Online reviews, recommendations, and references are a good way to go about discovering this kind of information. A mover with a good track record and a great reputation, like us, will work extra hard to protect that reputation and give you the best service for your money.
A standard frustration we hear from other movers is based around delivery times. We want to know when to deliver your stuff. This allows us to set a realistic expectation, and we ask that you have a level of flexibility as well, so we can under-promise and over-deliver. As a moving service provider, we are well aware that you are waiting on your stuff so you can populate your new residence, which means we will pull into your house as soon as the truck gets into town. Clearing your schedule for the 24-hour period of delivery so we can do our job efficiently and professionally would make our life, and your delivery, much smoother.